Zaiton Delights – Where every cookie tells a story of joy

Privacy Policy

Your Privacy is Our Priority

ZD uses this site to advertise and market its service, which provide customers with freshly bake cookies and fun workshops whilst simultaneously providing the best online experience when placing your order(s). However, ZD is also committed in protecting the privacy of its users and customers and we strongly believe that our customers have the right to know everything pertaining the collected information, how the information is being used and how you may opt out of providing this information.

This privacy policy below explains how we use your information and explains what you can expect from ZD.

Please note that by using this site, you indicate your acceptance of ZD Privacy Policy.

What are the information that is being collected?

When you visit the Site, we automatically collect non-personally identifying information such as information IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we collect information about how you interact with the Site, which pages you visit, how long you visit certain pages, and how you arrived at our website among other things. We refer to this automatically-collected information as “Device Information”.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect personally identifying information from voluntary user registrations, including your name, billing address, delivery address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use the collected personal information?

We may use the Order Information that we collect generally to fulfil any orders placed through the Site, including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

To whom do we share your personal information?

We take your privacy seriously. We only share your personal information when it is necessary to complete your order (submitting your address to a supplier and/or shipping carrier, e.g.) or to fulfill a legal requirement or request if we have belief that such action is necessary.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Are you be able to see the information that we have collected?

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

If you would like to exercise this right, you may simply email us your request at

What are cookies?

We use cookies to store your individual user preferences in order to make your user experience more enjoyable in the future.

Cookies are tiny bits of information stored by your browser on your computer’s hard drive. Most browsers are initially setup to accept cookies by default and they are commonly found on many websites throughout the Internet.

If you wish to disable cookies, there is a simple procedure in most Internet browsers that allow you to turn it off. However, note that cookies may be required to use certain features of our website and that of many others.

We may also use third-party advertising companies to serve ads when you visit our website. These companies may use information (non-personally identifying) about your visits to this and other web sites in order to provide advertisements about goods and services of interest to you.

Will we change any of our privacy policy?

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail using the details provided below:

Zaiton Delights (PC0007860-U)

D-G-20 Lorong Helang 3, Desa Permai Indah, Sungai Dua, 11700, Penang

Email: Last updated: February 28, 2023

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